An Air India flight from New Delhi to San Francisco finally landed safely after a delay of over 24 hours, causing significant inconvenience to passengers. The flight, AI 173, was originally scheduled to depart from Indira Gandhi International Airport on Tuesday evening but faced multiple delays due to technical issues, leaving passengers stranded and frustrated.
The delay began with an announcement about a minor technical glitch that required attention before takeoff. However, subsequent attempts to fix the problem proved unsuccessful, leading to a prolonged wait for the passengers. Many were left waiting in the airport lounge overnight, with limited information about the status of their flight.
“I was supposed to reach San Francisco yesterday morning, but we were stuck at the airport with no clear updates. It was a very stressful experience,” said Ravi Sharma, one of the passengers on the delayed flight.
Air India provided meals and accommodations for the stranded passengers, but many expressed dissatisfaction with the handling of the situation. Social media was flooded with complaints about the lack of communication and transparency from the airline.
In a statement issued after the flight’s safe landing in San Francisco, Air India apologized for the inconvenience caused to the passengers. “We deeply regret the delay of flight AI 173 due to unforeseen technical issues. The safety of our passengers is our top priority, and we took all necessary measures to ensure a safe journey. We apologize for the inconvenience and appreciate the patience and understanding of our passengers,” the statement read.
The incident has raised concerns about the maintenance and reliability of Air India’s fleet. Aviation experts emphasize the importance of regular maintenance and thorough pre-flight checks to prevent such occurrences.
Upon arrival in San Francisco, passengers were relieved but exhausted from the extended journey. “I’m just glad we made it safely. It was a very long and tiring experience,” said Meera Patel, another passenger.
As Air India works to address the technical issues that caused the delay, the airline has assured passengers of its commitment to improving its services and ensuring smoother operations in the future.